Oh, and as said, having 2 routers is not a good idea. Once you are getting respectable speeds when plugged directly into your modem/router the rest should be easy. Be sure to take pics as evidence and you'll have all the proof you need to get them to send you a new Arris.
If your modem gives you great speeds then their modem is faulty. You'll just have to call them to get the MAC/serial registered. If it were me I would get a cheap DOCSIS 3 modem (modem only - maybe return it later) and perform some testing. Your download should consistently be over 800Mb on EVERY test unless Suddenlink's version of 'gigabit internet' is just an advertising lie. Randomly getting between 200-600Mb download is NOT good if you have Gbit service.
It also can be interfering signals coming in from outside your house.įirst, verify your speeds plugged directly into your router. It could be the routers or it can be the end devices. You have in effect already replaced the wifi radios in the arris device and have similar problems so replacing the wifi radios yet again will likely not make a difference. You want to ether use the second router as a AP or make the modem/router run as only a modem and use your second router as the router. You really should not have 2 routers in the path just to make life easier.
#Suddenlink download speed test Pc#
You should be able to plug your pc into that and get the same wired speed as directly connected. How would the arris device know if you had a PC that you did something silly and used it as a hotspot or you connected another router that is providing the wifi.įirst step is to verify the cables to the second router are good. If you get good speed using ethernet cable then the wifi problem you see when you are using your netgear can not be blamed on the Arris device. You have some other problem than just the modem/router device. Doesn't justify why my wireless speeds are so awful I live in a small town and I have no clue where the node is, but I can only assume I'm not close. In my plant I never see a customer below our advertised speeds as long as there are no RF issues. Maybe Im just spoiled by what I see my Spectrum customers getting. Is there anything I can do to increase my speeds overall? Is this just a garbage modem I should return and buy my own? I can live with an average of 300mbps hardwired, but I know my router should be putting out more than 70 (and thats on 5g, around 25 on 2g) I dont do much with networking in the field, 99% of the time its RF related, or swap equipment. I added my own router - Netgear R6300v2 (which is not capable of over 500, but it had to be better than the 30 I was getting thru my modems WiFi, right?) ran ethernet thru my office into the living room and im only getting about 70 standing next to it.
Hardwired im getting between 200-600, my wifi speeds thru the built in wireless system are awful. My issue lies with this Arris DG3270a they gave me. I have already checked my signal levels, checked all coax lines for noise, replaced all connectors and I know the RF side is good.
#Suddenlink download speed test how to#
So I opted in for the gig service (on DOCSIS 3.0?) So far, everyone I have spoken with is a contractor and all they know how to do is run cables thru attics and plug stuff in. I just moved out of our footprint and the only cable company available is Suddenlink. So let me start off by saying I am a cable guy for Spectrum.
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